Dynamics 365 Business Central ensures a single data source across departments. It means that your employees will be able to access the same data that is continuously updated in real-time with the latest(!) information. Bear in mind that the solution comes with built-in customizable dashboards: you can filter your data, see the KPIs and create accurate financial reports with ease! Moreover, you will no longer experience challenges associated with data duplication, as BC captures data from the very first purchase. This will help you make better decisions, improve the SLA response times and bring your business to a whole new level.
Even though Business Central is an ERP solution, it provides you with a 360-degree customer view to see and understand all the data collected over the years. Having a good overall picture of your customers’ needs, you will provide a unique service! You will create flexible pricing/discount structures, collect sales insights, track customer interactions, eventually helping your client understand their business better.
The customer experience will also improve, as you will be able to manage the service requests, respond to inquiries in a fast and structured way, address customer returns or after-sales issues.
3. Run your business anywhere!
You can virtually run your business from any location or device. Your employees will be able to deliver faster customer service, enter orders from the field, confirm inventory status or even work from home (especially taking into account that for the past 2 years we have been living in the world, where remote work has become the new normal). Such flexibility will both make you an attractive employer and a reliable service provider.
Dynamics 365 Business Central guarantees you a high level of security (you can additionally use such features as authorization, authentication, data encryption, and auditing), data backups, and role-based workflows. Being (among other options) a cloud-based solution, Microsoft Dynamics 365 Business Central provides 2 main benefits compared to on-premises options. Firstly, it eliminates the need for servers, management, and IT resources making it a truly low infrastructure investment. Secondly, a monthly subscription will make your costs stay low and predictable. As a bonus, you will always have the latest software version!
At Siberus, we strive to build long-lasting relationships with our clients and protect their interests. Every consultant in Siberus has over 15+ years of experience in the Microsoft ERP/CRM world. With us, you will work in a safe environment with consultants passionate about their job. We will educate you on proper setup and ERP usage, so you will get the most out of your system.
We handle clients of all sizes from 100+ users down to Mom & Pop shops of 3 users. Siberus is the partner for those who are tired of big partner nonsense.