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Dynamics 365 Business Central
Aug 19, 2025
Realtime Warehouse Coordination with AI Development

The Challenge: Realtime Coordination Across Two Warehouse Facilities


Our client, a rapidly expanding business, faced a critical operational challenge after adding a second facility—a large warehouse. Effective communication between the front desk team in Building 1 and the warehouse/loading team in Building 2 was essential for efficiency and safety. They required a web application to streamline this process, enabling the front desk to log customer arrivals and assign loading lanes while the warehouse team managed bay assignments and loading status. The app needed to support 10-15 simultaneous users with realtime updates, integrate with their Business Central ERP system to update sales orders, and maintain a historical log of customer activity.